Wireready Incorporated

Technical Support - Frequently Asked Questions (FAQs)

We don't use ID codes - we only use passwords - is there a way not to use the ID?

A: No.

However, if you don't use both ID and PIN/passwords, you can put your passwords in the ID code field. Passwords are optional, IDs are not. The password can be left blank. If an error is occuring, you can ask our techs to modify your database (using MS Access/design view) to all NULL) and you won't get an error when you save. The ID field is required because it is the primary ID of the record in the database. Also, if you only use passwords, and put the passwords in the ID field, you can use the Find ID button in the storm browser to quickly find and pop a record open on the screen when a caller calls in and gives you their code. Both ID and Password fields are text fields that allow a maximum of 10 characters. While letters and spaces are allowed, customers who use our telephone answering system MUST limit entries to integers (numbers).

 

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WireReady NSI  |  P.O. BOX 248 Lincoln, KS 67455 USA
Tel: 800-833-4459 or 785-524-4166

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