Wireready Incorporated

Technical Support - Frequently Asked Questions (FAQs)

We recently installed new computers and copied WireReady to the new computers - but now WireReady says the security key is not detected?

A: If you are sure that the security key is attached, but you are receiving errors stating that the security key was not detected, then you probably need to have security key drivers installed. These drivers are in the WIRE\INSTALL\NR32\SENTINEL directory on the drive that WireReady32 is running from.

WireReady32 requires a security key to run. If the security key is not detected, WireReady32 will run in Demo mode. For WireReady32 to run with its full capabilities, it must detect that a security key is attached to the parallel port of your computer. Usually, WireReady32 has no problems detecting the security key.

You MUST use the drivers for the proper operating system, either Windows95/98 or Windows2000/NT/XP.

Windows95/98
Run the program W:\WIRE\INSTALL\NR32\SENTINEL\WIN_95.EXE.
When asked for the directory to extract to, enter the directory where WireReady32 was installed. For example, W:\WIRE.
Then, from each of the computers that is running WireReady32 and Windows95/98, run the program SENTW95. This will bring up a window.
Click on Functions, then on Install Sentinel Driver. The proper directory will be displayed when you are asked for the path to the Sentinel files, so just press Enter when asked for the path. The driver will be installed.
You must restart the computer for the drivers to work.

Windows2000/NT/XP
Run the program W:\WIRE\INSTALL\NR32\SENTINEL\WIN-NT.EXE.
When asked for the directory to extract to, enter the directory where WireReady32 was installed. For example, W:\WIRE.
Then, from each of the computers that is running WireReady32 and Windows2000/NT, run the program SETUPX86. This will bring up a window.
Click on Functions, then on Install Sentinel Driver. The proper directory will be displayed when you are asked for the path to the Sentinel files, so just press Enter when asked for the path. The driver will be installed.
You must restart the computer for the drivers to work.

 

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Tel: 800-833-4459 or 785-524-4166

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