Wireready Incorporated

Technical Support - Frequently Asked Questions (FAQs)

I upgraded to the latest WireReady32 and now my stories won't web publish? I am receiving the error "NEITHER DATABAS = NOR OUTPUT_FILENAME= WERE SPECIFIED IN DBFOLDER.DAT"

A: You will need to upgrade DBCapture as well. Please go to the "Downloads/Upgrades and Version History" section of our tech support site and download version 5.002 or DBCapture or anything higher.

You will need to call our 800 number for the password to the DBCapture download if you have not upgraded this way in the past. When you have downloaded, please rename the dbcapture.exe (w:\wire) to dbcaptureXXXX.exe, and then rename your new dbcapture500X.exe to dbcapture.exe.

 

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