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Welcome to WireReady Tech Support

Tech Support is available to customers who have paid Silver, Gold, or Platinum service contracts. When you contact us for technical support, please identify yourself with a customer serial number to assist us in helping you faster.

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Windows Help
For assistance with our Windows products including NewsReady32, ControlReady32, AirCheckReady, SalesReady32, WebReady32, StormReady32 (and CallTaker32), QuickRecorder and more.

Downloads/Upgrades
Frequently Asked Questions
Documentation

DOS Help
For assistance with our DOS products including CartReady, ReelReady, RadioReady, ControlReady, MusicReady and On-AirReady, please call or email us. The DOS software is supported but is no longer updated.

Third Party Hardware and Software Help
Links in this section may take you directly to an outside webpage that WireReady is in no way responsible for, or may attempt to automatically download a document into your browser window.

GoldWave
Usage Recommendations
Extracting Audio from CDs
GoldWave for use with screen readers
Cool Edit
Usage Recommendations
Noise Reduction
AudioGrabber
Extracting Audio Info from CDs
AVG Anti-virus software
Frequently Asked Questions

Screen Readers
Getting around on the screen with JAWS
GoldWave for use with screen readers
Switchers
BT SS 16.4
BT SS 8.2
AT1616L
SalesReady Equipment
Virtuoso Telephone Amp Recommendations
Virtuoso Telephone Amp Troubleshooting Guide
WinFax Troubleshooting Guide

Top Frequently Asked Questions:


1. How do I handle Daylight Savings Time?
Adjusting Playlists for Daylight Savings Time (PDF)
2. Does WireReady Support Windows 10?
Hardware Requirements & Windows 10 Recommendations

Link to lists of new features listed by version number
URL (wireready.com/send) for sending a file up to 2GB to WireReady Tech Support

We develop software for Microsoft Windows

WireReady®, Inc. | P.O. BOX 248 | 1701 N 165th Rd | Lincoln, KS 67455 USA
Tel: 800-833-4459 or 785-524-4166

The information contained on this web site is for use by our vendors, clients and prospective customers. All other uses and/or reproductions are prohibited by applicable law.

AP, AP Newsdesk, and AP Media API are trademarks of the Associated Press

Copyright© 1991-2024 WireReady®, Inc. WireReady® and SalesReady® are registered trademarks. NewsReady™, WebReady™, StormReady®, CallTaker32™, ControlReady™, QuickRecorder™, PodcastReady™, AlertReady™, AdCopyReady™, FTPReady™, AirCheckReady™, MPEGReady™ and PlayoutReady™ are trademarks of WireReady®.