WireReady Tech Support
Tech Support is available to customers who have paid Silver, Gold, or Platinum service contracts. When you contact us for technical support, please identify yourself with a customer serial number to assist us in helping you faster.
Remote Connection Help
Once you are on the phone with WireReady Technical Support, if you would like us to access to your computer using TeamViewer software, click on one of the links below. If you already have TeamViewer, LogMeIn or other remote access software installed, you do not need to use the links below. Select one of the options below to install Teamviewer on your wireready equipped computer(s).
RETURN TO WIREREADY WEBSITE GOTO wireready.com
Option #1: If you only need WireReady Technical Support to access your computer once, choose the QuickSupport button below. Once the software is downloaded, we will attempt to connect, which will prompt your screen to allow access.
When the support session is over and closed, WireReady Technical Support will no longer have access to your computer and this process will have to be repeated if remote access is needed again.
Option #2: If you would prefer your workstation is available for WireReady Technical Support to jump in upon request, choose the Remote Access button below to install the full version of TeamViewer. You will have the option of setting up a permanent password that gives us unattended access even when you are not physically at the workstation, or you can give us the temp password to allow access only when you are there and can supervise the remote access session.