Tech Support

Tech Support is available to customers who have paid Silver, Gold, or Platinum service contracts. When you contact us for technical support, please identify yourself with a customer serial number to assist us in helping you faster.

Call Us
The quickest way to receive technical support is to call and ask for Tech Support at 800 833 4459.

• Silver customers can call Monday-Friday 9am-6pm ET (excluding holidays)
• Gold & Platinum customers can call 24 hours a day, 365 days a year

If you are an international customer or can't make 800 calls, you can call us at 785 542 2173.

Email Us
If you have a question and are not in a rush, feel free to email us at support@wireready.com. We answer emails generally within 1 business day.

Fax Us
Fax us your clocks, automation schedule, etc.
Tech Support FAX line: (316) 618 9613

Online Help
Online Technical Support is available in the form of Documentation (manuals, user guides, setup instructions, etc), Frequently Asked Questions (FAQs) and Downloads of our latest versions. To access these tools, you must login using your current username and password. Your current username/password is good through your current service contract renewal date. Upon renewing your service contract, you will be issued a new username/password for online tech support. If you are unsure of your username/password, please call and we will help you can access the online tech support section of the website.

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