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Tech Support - Frequently Asked Questions
NewsReady FAQs
WinCap (Wire Service Capturing)
Useful Startup Parameters for WinCap
08/13/2012
How can increase the variety of stories we pull down from the AP?
01/13/2009
PA SportsTicker conversion - can I capture with their ASCII client software?
01/13/2009
How can I get NOAA Weather directly into WireReady for very little money?
10/15/2007
What can cause WinCap to terminate without errors?
10/18/2007
How do I enable my WINCAP capture program to create a raw sample file for everything hitting a port?
10/18/2007
How can I setup my WINCAP capture program to log every headline it captures?
10/18/2007
How can we get non-wire service stories - like in-house typed files or web-based stories showing up in our wires screen?
10/18/2007
Can you recommend a "watchdog" device that would guard against Wincap failure?
10/19/2007
I just installed WinCap and am getting an error when it starts up?
10/19/2007
File Management
Is there a way to remove the date/time stamp at the bottom of news files after moved to a different folder?
10/17/2012
Can I import and export scripts from MS Word and other products?
01/13/2009
What is the difference between printing from the Wire Browser and printing from the story viewer or Notepad?
01/13/2009
I notice there are custom folders under on-air (sports) that don't show up under Record - why?
01/17/2008
Can I create new custom folders under Record in addition to the ones that came with the system?
01/17/2008
Can I print a list of media/audio files from the Medialog?
12/03/2007
Can I setup WireReady to let me save and load files from anywhere?
10/15/2007
How do I change my custom folder list in WireReady?
10/18/2007
How can I retain more stories in the NewsReady WIRES screen?
10/18/2007
How to arrange the locations of where audio and other files are stored?
10/18/2007
How do I change the categories of news?
10/18/2007
How do I rename an audio file from the MediaLog?
10/19/2007
How to change the order of the custom folders list
10/19/2007
Can I embed audio from or save files to paths that are not setup as "custom" folders?
10/19/2007
Recording & All Things Audio
Why are mix downs from Adobe Audition not playable in WireReady?
01/17/2008
Suggested audio editors for use with WireReady products
10/15/2007
Will my audio cards work with Windows Vista?
10/18/2007
How to arrange the locations of where audio and other files are stored?
10/18/2007
How do I rename an audio file from the MediaLog?
10/18/2007
How do I permanently trim off the beginning and end of a file without having to use a program like Cooledit or Goldwave?
10/18/2007
Can I embed audio from or save files to paths that are not setup as "custom" folders?
10/19/2007
WAV file guidelines - specific compatibility rules with WAV files
10/19/2007
CoolEdit 2000 came up with an error that says I need to run setup again
10/19/2007
The audio files that we are trying to transfer between location are either not arriving or they are not whole files when they do arrive - how do I fix that?
10/19/2007
Will WireReady work with AudioScience sound cards?
10/19/2007
News & General Questions
Are there any options for what opens when you start WireReady32?
02/04/2013
Spellchecking gives the error "unable to initialize dictionary"
10/24/2012
Spellchecker is automatically correcting words that don't need to be corrected
04/13/2011
What controls what stories show up in the Wires screen?
01/13/2009
When I try to exit WireReady - it says at least one of my documents has been modified and not saved - do you want to exit the program yes/no. Why am I getting this and what should I do?
01/17/2008
How can I make the cursor larger in the Notepad?
10/15/2007
Why does SYNC cause long pauses?
10/18/2007
How can I delay the startup of WireReady to give Windows a chance to finish booting/loading all drivers - and to wait until the drive letter I use with WireReady has a chance to appear?
10/18/2007
DBCapture is giving the message "CANNOT CREATE LOCK FILE..." for the folder I am sendin to - how do I fix that?
10/18/2007
The audio files that we are trying to transfer between location are either not arriving or they are not whole files when they do arrive - how do I fix that?
10/18/2007
Rundown mode for long-form newscasts
10/19/2007
Do I need an AP-approved APPI filter/modem to use WireReady? Can I use my existing computer(s)?
10/19/2007
We recently installed new computers and copied WireReady to the new computers - but now WireReady says the security key is not detected?
10/19/2007
What is the best way(s) to setup a remote studio or 2nd location that wants to share content with the WireReady home system?
10/19/2007
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